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| Agency Manager for Consolidated Hallmark |
Specification/Qualification Requirement: Qualification: Minimum of Bachelors degree in statistics, mathematics, accounting, economics, banking, finance, insurance, law and business studies with ACII (Actuarial sciences)
Age: Between 35 and 45 years
Job Objective(s)
o Sales target achievement and effective team management.
o Demonstrate excellent salesmanship and team leadership.
o Good Analytical skills to monitor trends and take strategic decisions on Agency Sales drive
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Job Objective(s)
o Sales target achievement and effective team management.
o Demonstrate excellent salesmanship and team leadership.
o Good Analytical skills to monitor trends and take strategic decisions on Agency Sales drive
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Reporting Relationship:
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Reports to: ED Operations
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Supervises: The Agency Units under his agency.
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Job Responsibilities:
o Draw up a business plan within the frame work of CHI Agency marketing structure
o Manage and motivating the team to generate and increase sales while ensuring efficiency
o Constantly relate with Technical group on products for Agency sales drive
o Facilitate training for his team from time to time (analyzing and interpreting trends as they emerge).
o Deploy ICT technology for marketing, data analysis and planning
o Be involved in performance reviews and other staffing issues as the need arises.
o Ensure that customer service is seamless and the quality of delivery is unquestionable.
o Update management on new initiatives, business performance and other pertinent issues.
o Monitor the activities of the Agency team being managed and ensure customer satisfaction
o Develop effective marketing strategies to compete within the industry in order to increase market share.
o Grow and expand client base by developing good relationship and follow ups.
o Writing quarterly reports on the activities of the Agency to the Operations Directorate.
o Perform any other duties that may be assigned by the ED Operations from time to time.
Competence Requirements
Core Skill:
o Legal and regulatory framework of insurance business
o Strategic management
o General Insurance principles and practice
o Sales Acumen
o Result Oriented
o Underwriting Process
o Claims processing
o Negotiation skills
o Marketing and Selling skills
o Risk Management
o IT applications in insurance business
Generic Skills:
o Organisation Context
o Environmental Awareness
o Leadership
o Communication
o Analytical skills
o Learning Orientation
o Interpersonal Skills:
Performance Management
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