Front Desk Officer

Job Title: Front Desk Officer
Location: Lagos
Reports To: Administrative Manager
Job Objective
The Front Desk Officer projects the brand impression of the company to the customers through exceptional client service delivery. The individual’s customer handling skill and conduct is often considered to give a lasting impression to the customers about the company and its people, product and services.
Job Roles and Responsibilities
  • Orientate customers about the products and services of the company
  • Engage in educational selling to customers while fielding telephone calls
  • Receiving and directing visitors
  • Emailing, word processing, filing, and faxing.
  • Dealing with incoming and outgoing correspondence
  • Diary management and Preparation of reports
  • Assisting and contributing in general to front desk office coordination.
  • Maintaining confidentiality with regards to client information.
  • Interact with clients, vendors and visitors.
  • Answer telephones calls and transferring calls to the appropriate department or staff member.
  • Sign for and deliver packages from courier.
  • Relieve management of administrative details
Job Requirements
Qualification
  • A Bachelor’s Degree or HND in related field of study
Minimum Experience
  • 1 – 2 years experience in a similar role will be an added advantage
Competence Requirements
  • Fashion savvy and trendy
  • Commercial awareness
  • Good physique and pretty/handsome face
  • Disciplined and takes initiative.
  • Pleasant, friendly, confident and have good carriage
  • A positive outlook
  • Good interpersonal skills
  • Exceptional Customer handling skills
  • Integrity and professionalism
  • Sense of urgency
  • Basic ICT skills – (able to use Ms Suite (Word, PowerPoint, Access, Excel)
  • Excellent verbal and written communication and decision making skills
Application Closing Date:
Not Specified
Method of Application:
Interested and qualified candidates should send their CV’s and concise cover letter to info@greatcareerconsult.com.ng (indicate the position applied as subject of the mail)
Note:
o CV's should be in MS Word format and any applicant who applies more than once for this job post will be disqualified automatically
o Only shortlisted candidates will be contacted after review of applications.
o All communications will be treated in strict confidence.